Food supplement. Not a medicine. Sold by Drainscrub, Portland, United States.

Privacy Policy

Last updated:

1. Information We Collect

We collect information you provide directly through our website, including:

  • Order Information: Name, phone number, delivery address, and payment method (cash or card)
  • Contact Form: Name, email, and message content when you use our contact form
  • Automatic Data: Browser type, IP address, pages visited, and time spent on site
  • Cookies: We use cookies for website functionality, analytics, and marketing purposes

2. How We Use Your Information

We use your information to:

  • Process and fulfill your order
  • Confirm your order by telephone
  • Arrange delivery to your address
  • Respond to your inquiries
  • Improve our website and services
  • Send transactional communications (order confirmation, shipping updates)
  • Comply with legal and regulatory requirements

3. Legal Basis for Processing (US Privacy)

We process your personal information based on:

  • Contractual necessity (fulfilling your order)
  • Your explicit consent (for marketing or non-essential communications)
  • Legitimate business interests (improving our services)
  • Legal compliance (tax and regulatory obligations)

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only with:

  • Delivery courier partners (name, phone, address for delivery)
  • Payment processors (for fraud prevention)
  • Legal authorities (if required by law)

5. Third-Party Services

Our website uses third-party services that may collect data:

  • Google Conversion Tracking: Tracks order completions for advertising purposes
  • Google Analytics: Analyzes website traffic and user behavior
  • Google Remarketing: Shows targeted ads based on your website activity
  • Google Maps: Displays our business location

These services may collect data independently. Refer to their privacy policies for details.

6. Data Retention

We retain your information as follows:

  • Order information: 3 years (for tax and legal compliance)
  • Contact form submissions: Until resolved or 1 year, whichever is shorter
  • Cookies: As specified in our Cookie Policy

7. Data Security

We use industry-standard security measures to protect your information, including secure socket layer (SSL) encryption for online transmissions. However, no method of transmission is 100% secure. If you have security concerns, contact us immediately.

8. Your Rights

Under US privacy laws, you have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal holds)
  • Opt-Out: Decline marketing communications and non-essential cookies
  • Complaint: File a complaint with the Federal Trade Commission (FTC)

To exercise these rights, contact us at info@drainscrub.world.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If we learn we have collected information from a child under 13, we will delete it immediately.

10. International Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the US. By using our website, you consent to this transfer.

11. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

Drainscrub LLC
2847 Maple Ridge Avenue
Portland, OR 97214
United States
info@drainscrub.world
+1-844-555-0147